Sinani Law ("we," "our," or "us") is committed to protecting the privacy and confidentiality of personal information entrusted to us by our clients, prospective clients, and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection Act (PIPA) of Alberta, the Personal Information Protection and Electronic Documents Act (PIPEDA), and the ethical obligations imposed on us by the Law Society of Alberta.
Sinani Law is an immigration law firm located at Suite 101, 225 25 Ave SW, Calgary, Alberta T2S 2V2 (Riverscape Condominiums). We provide Canadian immigration legal services exclusively.
2. Information We Collect
We collect personal information that is necessary to provide immigration legal services, respond to inquiries, and operate our website. The categories of information we may collect include:
2.1 Information You Provide Directly
- Full name
- Phone number
- Email address
- Any additional details you include in a message or inquiry submitted through our website contact form
- Immigration case information, documents, and supporting materials provided during the course of a solicitor-client relationship
2.2 Information Collected Automatically
When you visit our website (sinanilaw.com), we use Google Analytics 4 (GA4) to collect anonymized usage data. This may include:
- IP address (anonymized by default in GA4)
- Browser type and version
- Device type and operating system
- Pages viewed, time spent on pages, and navigation path
- Referring website or source
- General geographic location (city or region level, not precise location)
Google Analytics 4 uses first-party cookies to distinguish unique users and sessions. We do not use GA4's advertising features, and we do not enable Google Signals or User-ID tracking for advertising purposes.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to inquiries submitted through our website contact form
- To provide immigration legal services, including preparing and filing applications on your behalf
- To communicate with you regarding your case, appointment scheduling, and legal updates
- To comply with our professional and regulatory obligations under the Law Society of Alberta
- To improve our website, understand how visitors interact with our content, and enhance the user experience
- To maintain internal records and administer our law practice
4. Legal Basis for Collection
We collect and process personal information based on:
- Your express or implied consent when you submit an inquiry or engage our services
- Our contractual obligations when providing legal services
- Our legitimate interests in operating and improving our law practice and website
- Legal and regulatory obligations under PIPA, PIPEDA, the Law Society of Alberta rules, and applicable immigration legislation
5. Disclosure of Personal Information
Sinani Law does not sell, trade, rent, or otherwise disclose your personal information to third parties for marketing or commercial purposes. We will never monetize your data.
We may disclose your personal information only in the following limited circumstances:
- To government authorities (e.g., Immigration, Refugees and Citizenship Canada; the Immigration and Refugee Board) as required to process your immigration application, and only with your knowledge and consent
- To third-party service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential (e.g., website hosting, Google Analytics)
- When required or permitted by law, including compliance with a court order, subpoena, or regulatory requirement
- To the Law Society of Alberta or the Alberta Lawyers Indemnity Association (ALIA) in connection with regulatory compliance or professional insurance obligations
All disclosures are made in accordance with solicitor-client privilege and applicable privacy legislation. Information protected by solicitor-client privilege will not be disclosed except as permitted by law and professional ethics rules.
6. Cookies and Google Analytics 4
Our website uses cookies, which are small text files stored on your device. The primary cookies on our site are used by Google Analytics 4 to collect anonymized website usage data.
The GA4 cookies we use include:
- _ga – Used to distinguish unique users. Expires after 2 years.
- _ga_[container-id] – Used to persist session state. Expires after 2 years.
You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
We do not use cookies for advertising, remarketing, or user profiling.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law and professional regulations.
- Contact form submissions: Retained for as long as needed to respond to your inquiry and for a reasonable period thereafter for follow-up and record-keeping.
- Client files: Retained in accordance with the Law Society of Alberta's record retention requirements, which generally require lawyers to keep client files for a minimum of 10 years following the conclusion of a matter.
- Google Analytics data: GA4 data retention is set to 14 months by default. Anonymized analytics data does not contain personally identifiable information.
8. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encrypted website communications via SSL/TLS (HTTPS)
- Secure storage of client files and communications
- Access controls limiting personal information to authorized personnel only
- Professional liability insurance through the Alberta Lawyers Indemnity Association (ALIA)
While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information.
9. Your Rights
Under Alberta's Personal Information Protection Act (PIPA), you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
- File a complaint with the Office of the Information and Privacy Commissioner of Alberta if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by PIPA (generally within 45 days).
10. Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children through our website contact form. Where immigration matters involve minors, information is collected through and with the consent of a parent or legal guardian in the context of a solicitor-client relationship.
11. Third-Party Links
Our website may contain links to external websites, including government resources such as IRCC and the IRB. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external site you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Sinani Law
Suite 101, 225 25 Ave SW
Calgary, Alberta T2S 2V2
Phone: (403) 399-0208
Website: sinanilaw.com